Frequently asked questions

What is Klooker?

Klooker lets you discover unique products from independent makers across Europe, with their stories alongside. Members read every story, with discount codes as a little extra.

Can I see all shops without being a member?

You can browse all shops and read the start of each story without an account. Members read every story in full and use the member codes.

What does membership cost?

Choose from three plans:

  • Yearly: €2.50 per month (€29.99 per year)
  • Half-yearly: €2.99 per month (€17.94 every 6 months)
  • Quarterly: €3.99 per month (€11.97 every 3 months)

Every plan starts with 7 days free.

How do I pay, and is VAT included?

You pay through Stripe, with iDEAL | Wero or a card. You may also see Apple Pay, PayPal or Link. All prices are in euros and include VAT.

How do the discount codes work?

Copy a code from the shop's page on Klooker and use it at that shop's own checkout. We check the codes regularly, and each code shows when: "Checked on" with the date.

How do you choose the shops?

We look for small European makers with unique products and a story of their own. We check every shop before it goes on Klooker, including for credible sustainable practices: materials, production, repairability and packaging.

How do I cancel my membership?

Send an email to support@klooker.com and we'll take care of it. You keep access until the end of your paid period. Been a member for a while and paying through PayPro? Just email support@klooker.com as well.

I run a shop. Can I join?

Yes, go to Submit your shop and fill in the form. We review every application ourselves. If the story about your shop contains a factual error, let us know and we'll correct it. We don't make other changes to the text.

Which languages are supported?

English, Dutch, German, French, Italian and Spanish.